Platform Notice: Purchasing, Delivery and Support

1. Check before you order

• Product type: Confirm whether you are purchasing a subscription recharge, redemption code, digital account, team access or a one-time verification code. Permissions and usage differ.
• Eligibility: Check region, account status, existing subscriptions, validity, device limits and any manual processing requirements. Ask support first if anything is unclear.
• Recipient details: Check the selected option, quantity, recipient account and contact information. Prices, availability, delivery contents and support conditions are determined by the listing and agreement at the time of purchase.

Visit the product catalog for individual product details.

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2. Payment, delivery and order lookup

Products may provide codes, redemption links or account details on the order page, or require a recharge, gift or manual processing. Payment confirmation, delivery of instructions and activation by a third-party platform are separate stages. Follow the product instructions to complete any remaining steps.

• If you ordered while signed in, check My Orders for status and delivery details. For guest purchases, use Guest Order Lookup.
• Check and use delivered items within the period stated in the listing. Some links, promotional benefits and verification codes expire.
• If payment status has not updated, delivery information is missing or benefits have not arrived, retain your order number and contact support. Avoid duplicate payments or orders.

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3. Account and usage security

• Accounts you can manage independently: Follow the listing when updating passwords, linked email and two-factor authentication. Keep recovery information secure.
• Team or shared access: Follow the stated permissions and device limits. Do not change credentials or leave a team without permission.
• Protect sensitive information: Do not publish passwords, redemption codes, cookies, tokens, login sessions or 2FA secrets. Redact unrelated personal information and complete credentials from support screenshots.
• Follow platform rules: Observe the third-party provider’s account, subscription and usage requirements. Do not use products for fraud, harassment, spam or infringement of others’ rights.

For step-by-step help, browse our usage guides.

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4. How to request support

If you cannot sign in as agreed, redemption fails, delivery is incorrect or benefits have not arrived, provide your order number, product name, time of the issue, error message and relevant screenshots.

Support takes account of the promises made at purchase, delivery and usage status, the cause of the issue and applicable rules. Consult the listing and Terms of Service for warranty, replacement and refund arrangements. This notice is a process guide and does not replace existing order agreements.

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5. Service updates

Service updates appear in our Notices section. Check individual listings for product changes. Read our Privacy Policy for information about personal data. Thank you for choosing Maihao AI.